Cygnet Bed Hub: 0808 164 4450
Social Care Referrals: Make a referral
Cygnet Bed Hub: 0808 164 4450
Social Care Referrals: [email protected]

Acute Inpatient Mental Health

Our acute inpatient psychiatric services provide a safe and stabilising environment for men and women who are in crisis, experiencing an acute episode of mental illness and requiring an emergency admission. Service users may be informal or detained under the Mental Health Act (service users must be detained for admission to the enhanced acute services at Cygnet Hospital Stevenage).

We offer a one hour response time to referrals, with a decision on a placement no more than an hour after we receive adequate clinical information.

Where a bed is not immediately available in the preferred service, we can cross-refer to our national network of hospitals with the agreement of the referrer. All of our services have 24 hour medical cover and admissions can occur 24 hours a day.

Referral Line

To make a referral please call our dedicated Referral Line on 0808 164 4450.

View our latest bed availability

Our PICU and acute wards work closely together to form comprehensive acute care pathways across the group. Working closely with commissioning teams, we are able to offer pathways out of PICU where clinically appropriate and therapeutically beneficial, across our comprehensive network of specialist services, including acute services, mental health rehabilitation and specialist personality disorder services.

Our services at a glance:

  • High staffing ratios
  • One hour response time from receipt of clinical information
  • Admissions 24 hours a day
  • 24 hour medical cover
  • Short length of stay
  • Online bed availability tool and daily bed availability communication
  • Substance misuse / addictions treatment
  • Comprehensive national network of step-down pathways
  • Weekly clinical update reports

Our multi-disciplinary teams:

  • Consultant psychiatrists
  • Specialty doctors
  • Nursing
  • Psychology
  • Occupational therapy
  • Healthcare support workers
  • Social workers
  • Substance misuse practitioners


Acute Inpatient Mental Health services available at