Whilst a service user is in hospital it is important that contact with family and friends as well as everyday occurrences at home are continued.
At Cygnet Hospital Beckton, the following visiting arrangements apply:
Visiting times are restricted during the day Monday to Friday to ensure service users are available to engage in therapeutic activities on the ward. Some visits will be supervised, depending on identified risks, and all visits must be booked in advance to ensure the visit can be facilitated.
Children may visit on an individually assessed basis, subject to risk assessment and these visits must be booked at least 48hours in advance and will take place in a comfortable room off the ward.
Hooper Ward
Monday to Friday
1pm-5pm and 6pm-7pm
Saturday & Sunday (including Bank Holiday)
11am-12pm, 1pm-5pm and 6pm-7pm
Svanna Ward
Monday to Friday
1pm-5pm and 6pm-7pm
Saturday & Sunday (including Bank Holiday)
11am-12pm, 1pm-5pm and 6pm-7pm
Upping Ward
Monday to Friday
3pm-5pm and 6pm-7pm
Saturday & Sunday (including Bank Holiday)
11am-12pm, 1pm-5pm and 6pm-7pm
New Dawn Ward
New Dawn ward
Monday – Friday
1pm-5pm and 6pm-7pm
Saturday & Sunday (including Bank Holiday)
2pm-5pm and 6pm-7pm
What to expect on arrival
On arrival to Cygnet Hospital Beckton there is a buzzer at the gate which allows you to buzz for which ever ward you have an appointment with or you can buzz the reception. On entering the front gates walk to the main reception area.
Monday to Friday from 8am-7pm the reception area is manned. There are buzzers on the left of the door, please press the buzzer for Reception and they will let you in. The Receptionist will ask you to sign in.
The appropriate member of staff will collect you from reception and take you to your meeting or visit. They will ask if you have any contraband items. You may be asked to allow us to search your bag to ensure none of the items are there. This is a safety and security measure for you and the people on the unit.
Out of hours and at weekends you will need to use the buzzer at the gate to buzz the ward you are visiting. At the main reception entrance on the left are buzzers please press the one for the ward you are visiting. Wait in the Reception area for one of the nursing staff to collect you and sign you in.
Parking
The hospital has limited parking onsite and restricted parking on the adjacent roads. We are also well served by public transport links. For directions to the hospital please see our Getting Here page.
Places to stay
There are a number of hotels and bed and breakfast accommodation in and around Beckton and the London Docklands area. The nearest facility is a Premier Inn, located at 1 Woolwich Manor Way, Beckton, London E6 5NT, situated next door to Docklands Light Railway Beckton station and within easy walking distance to the hospital.
London Docklands is a vibrant, diverse and culturally interesting area with a wealth of beautiful historic warehouses, old riverside pubs and restaurants. For more information please visit: www.londondrum.com/cityguide/docklands.php.
What not to bring
To ensure the safety of our service users, visitors and staff at all times we operate a contraband list of items which are not allowed on the unit. Please do not bring any of the items on the list below to the unit. You will be asked when signing in if you have any of these items and may be asked to search your bags before entry to the unit. If you do accidently bring any items on the list dont worry, you can hand them in at reception or to the nursing staff and they will be returned to you when you leave.
- Alcohol
- Blu Tac
- Cameras, video cameras, Binoculars/audio and video recording equipment excluding mobile phones
- Ceramics
- Chewing gum
- Cleaning products including bleach
- Cling film
- Coat hangers
- Cutlery including metal and plastic (only hospital provided cutlery to be used on the wards)
- Drugs
- Firearms and imitation firearms
- Gardening tools/implements
- Glass including bottles (except perfumes)
- Inflammable/corrosive liquids
- Keys
- Knives/blades of any type
- Lighters, matches/lighter fuel/pressurised canister
- Paper clips
- Plastic bags
- Prescription medication (excluding TTAs being returned to the hospital)
- Razor blades
- Sharp instruments or tools
- Solvents
- Vaping devices (excluding MOJOs)
- Wires/strings/ropes/cords
In addition the following are restricted items which need to be checked with the ward:
- Vapes, please check with the ward permitted brand
- Aerosol sprays (supervised use only)
- Batteries
- Canned drinks
- Canned food
- Cigarettes and tobacco products
- Detergents
- Hair straighteners
- Knitting/crochet equipment
- Nail care sets
- Pens and pencils
- Perfumes (supervised use only)
- Pornography material
- Smart phones (subject to contract)
- Scissors
- Shaving razors
- Shower crunches
- Umbrellas
