The assessor said she had no hesitation providing Cygnet Hospital Beckton with the Bronze award. The positive feedback from staff in relation to investment in staff training, the hospital environment, leadership from senior manager and staff empowerment was overwhelming.
Areas where improvements can be made were identified and plans are being made with staff and staff representatives to make the improvements to achieve the Silver award in the next 12 months.
“I am so proud that we have achieved the Bronze award. It is important to listen to what staff have to say and this is just another step of our journey together as we work towards being ‘The Hospital of Choice’.”Judith Etheridge, Hospital Manager