Cygnet Bed Hub: 0808 164 4450
Social Care Referrals: Make a referral
Cygnet Bed Hub: 0808 164 4450
Social Care Referrals: [email protected]

Service Users, Residents, Family & Carers

Information for Family, Friends & Carers

This section provides information for family members, friends and carers including our Family, Friends and Carers Survey, how to raise concerns and complaints, as well as links to helpful resources.

Concerns and Complaints

We value all feedback as it helps us to improve the services that we offer. Whatever you think about our services or staff we want to hear from you.

Co-Production at Cygnet

Co-production has transformed the way health and social care providers operate, and the importance of involving the voice of the people we support at every level of the organisation is something that has been embraced at Cygnet over the last decade.

Useful Information & Helpful Resources

In this section you can find useful information on things like the Mental Health Act, mental health conditions, medications and links to useful websites that provide support and advice to people suffering from a range of mental health problems or addictions.